Fraud Analyst Workstations
for Payment Processors and Banks

AI-Powered Analyst Workstation for Modern Fraud Teams

FraudWorkflow integrates with your existing fraud detection engines to provide intelligent workflow automation, collaborative investigation tools, and real-time performance visibility—reducing case resolution time while improving analyst productivity.

Deploy in weeks, not months.
Augment your existing systems without replacement.

The Challenge Fraud Teams Face Today

Fraud analysts waste hours daily navigating multiple disconnected systems, manually gathering transaction evidence, and documenting investigations in outdated case management tools. Meanwhile, fraud risks evolve faster than traditional defenses can adapt.

FraudWorkflow solves this by providing a modern analyst workstation that connects to your existing fraud detection infrastructure—FICO Falcon, Feedzai, SAS, and others—delivering intelligent automation without requiring system replacements.

Core Capabilities

Intelligent Case Triage

AI automatically routes high-risk alerts to senior analysts while batching low-risk cases for efficient review, learning from historical patterns to improve accuracy over time.

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Automated Evidence Gathering

One-click collection of transaction history, device data, customer profiles, and related accounts from multiple systems—eliminating hours of manual lookup work.

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Collaborative Workflows

Team-based case management with seamless handoffs, approval workflows, and complete audit trails for regulatory compliance and quality assurance.

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One-Click Resolution

Direct API connections to payment processors enable analysts to execute holds, refunds, and merchant actions without leaving the platform.

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ML Decision Tracking

System learns from every analyst decision to surface patterns, improve triage accuracy, and identify emerging fraud vectors and training opportunities.

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Executive Dashboards

Real-time visibility into team performance metrics, false positive rates, loss prevention impact, and operational efficiency with drill-down capabilities.

Why FraudWorkflow

Rapid Deployment

Deploy in 3-4 weeks instead of 12-18 months because we augment existing infrastructure rather than replacing it—dramatically reducing implementation complexity and risk.

Clear Results

Improve analyst productivity and reduce mean time to resolution through intelligent automation, collaborative workflows, and automated evidence gathering.

Enterprise Security

Built with enterprise-grade security standards, complete audit trails, and regulatory compliance features that meet the demanding requirements of financial institutions.

Minimal Disruption

Integrate with existing fraud detection engines via API without requiring changes to core systems, protecting your infrastructure investments while adding modern capabilities.

Continuous Improvement

Machine learning models continuously improve triage accuracy and surface insights from analyst decisions, making your fraud operations smarter over time.

Scalable Platform

Handle growing transaction volumes and evolving fraud patterns without proportional cost increases, supporting teams from 5 to 500+ analysts.

Built For Fraud Teams At

Payment Processors

  • Operational efficiency gains
  • Improved analyst accuracy
  • Revenue protection
  • Competitive advantage
  • Talent retention

Banks & Credit Unions

  • Risk mitigation
  • Regulatory compliance
  • Cost savings
  • Operational visibility
  • Scalable fraud operations

Fraud Engine Vendors

  • Enhanced product value
  • Market differentiation
  • Customer retention
  • White-label opportunities
  • Upsell capabilities

Seamless Integration

FraudWorkflow connects via REST API to your existing fraud detection infrastructure, requiring no changes to core systems. We integrate with leading fraud engines and maintain our own case management database while pulling transaction data as needed.